ERP, Workflow Systems & CRM

Enterprise Resource Planning

Our work for you starts with a deep-dive into your business - understanding how it works and what you would like to improve.

We meet with the key stakeholders and representatives of your workforce to understand how the entire business wants to succeed.

We then work with you to define the scope of your project, agree milestones & timescales before getting down to specification and development. The work we do with and for you is ultimately your vision, finely tuned.

Workflow Management

You have a process, clearly defined but complex. The work is quite specialised and requires substantial training. Therefore, dependence on key individuals is heavier than desired.

We design systems that ensure your processes are routinely followed, bringing automation where needed and reducing the risk of human error.

The net gain this work brings to your business is often substantial. Reducing your costs and turning weaknesses into strengths, facilitating incredible growth.

Customer Relationship Management

An entire industry exists purely for this specific requirement - SalesForce anyone? Where we come in is when you need to either integrate your 3rd party CRM solution with your business systems, or you need to create a bespoke CRM function.

• Sales Lead tracking through to business processes
• Custom B2C communication
• Ticketing systems

Where your customers need to communicate online with you, we provide tools that seamlessly slot into your internal business processes.